Exchanges, Returns and Refunds

Exchanges

Customized Items

Due to the highly custom nature of most our products, there will be no exchanges on personalized items unless damaged or defective.

Non-Customized Items

If you are not happy with your purchase, you can exchange your non-customized items within 14 business days of delivery. Please contact us here or via email info@inkcorrect.com with your order number and email used to place your order, along with product you want to exchange it for, and we will send you return instructions. We are not responsible for return shipping costs unless item is damaged or defective.

Refunds & Returns

Customized Items

Due to the highly custom nature of most our products, there will be no returns on personalized items unless damaged or defective.

Non-Customized Items

If you are not happy with your purchase, we accept returns on non-customized items within 14 business days of delivery. Please contact us here or via email info@inkcorrect.com with your order number and email used to place your order and we will send you return instructions. We are not responsible for return shipping costs.

Damaged and Defective Items

Time is of the essence: Any broken items, chipped, defective merchandise or discrepancies must be reported within 48 hours of receipt. Claims will not be honored after this period! Ripped or Defective Merchandise may only be exchanged for the same item, we do not offer refunds. Please contact us with your order number and email address used to place order; make sure to include a photo of product received and describe problem. Due to the nature of the production process, slight variations and small imperfections are not considered flaws. These conditions are within acceptable industry standards and are not considered defective.

Mistakes and Errors

We are human 🙂

Please understand that very rarely mistakes happen, and when they do, we do everything in our power to fix them and make sure you are happy with your purchase and experience. If we did make a mistake on your order, please contact us before leaving us a negative review, as we will look into it and take care of it for you right away, whether by replacing your items or issuing a refund if you decide to cancel your order at that point. Please make sure to include a photo of product received and describe problem. We thank you in advance!